Because we deal with sealed products and collectibles, most purchases are treated as final. We only review specific cases such as damage, defects, or wrong items received.
All sales on amcardscollectibles are treated as final due to the nature of sealed products and collectibles. However, we do review cases involving damaged, defective, or wrong items received at our discretion.
We do not accept returns, exchanges, or refunds for:
Why this policy exists
To protect the integrity of sealed products and collectibles, we cannot resell items once they leave our controlled environment. This keeps the hobby fair and consistent for all customers.
We may review and assist on a case-by-case basis for:
The product itself is clearly damaged or defective upon arrival (not just the shipping box).
The product received does not match your confirmed order (e.g. incorrect set).
Resolutions (replacement, refund, or store credit) are subject to stock availability.
If your item arrives damaged or incorrect, please let us know within 3 days of delivery.
Inspect Order
Keep all original packaging, shipping labels and items as received.
Contact Support
Reach out via email or WhatsApp with your order number.
Provide Photos
Include clear photos of the item and packaging to expedite review.
amcardscollectibles@gmail.com
Phone
+60 12-969 1187